Our response time depends on the communication channel you choose. Each option is designed to provide fast and reliable support.

• Live Chat offers an instant connection with a dedicated sports insights specialist. This is the fastest way to get help when you need immediate answers.
• WhatsApp or Telegram responses usually arrive within 5–15 minutes during peak hours. This option is ideal for quick questions and regular updates.
• Email support provides a detailed and comprehensive reply within 1–2 hours. It works best for in-depth or non-urgent inquiries.

Urgent Support Recommendation

For urgent matters, such as sports predictions or time-sensitive questions, using

Live Chat is highly recommended. It ensures immediate assistance and helps you make quick, informed decisions without delay.

To help us resolve your issue quickly, please provide the necessary details listed below. Clear and complete information allows our team to assist you more efficiently.

• First, include your username or registered email address so we can identify your account.
• Next, explain your sports insights question in detail. If applicable, mention the specific match or player you are asking about.
• Additionally, attach any relevant screenshots that can help us better understand the issue. If you have already tried any solutions, briefly describe the steps you have taken.

Yes, our premium subscribers receive personalized sports predictions designed around their individual preferences. This approach ensures more accurate and relevant insights.

• First, predictions are customized based on your preferred sports and leagues. This helps you receive insights that truly match your interests.
• Additionally, we consider your historical prediction accuracy preferences along with your specific player or team focus areas. These factors allow us to fine-tune recommendations for better results.
• Finally, your risk tolerance for predictions is also taken into account. This ensures the insights align with your comfort level and strategic goals.

We take prediction accuracy very seriously and maintain a dedicated team to review all feedback. Your input plays an important role in improving our analysis.

• First, contact us through any available support channel and include “Prediction Feedback” in the subject line. This helps route your message to the correct team.
• Next, provide the match ID, match date, and the specific prediction you are questioning. Clear details allow us to review the case faster.
• Additionally, share any relevant statistics or information that contradicts our original analysis. Supporting data helps our analytics team evaluate the feedback accurately.
• Finally, our analytics team will carefully review your submission and respond within 24 hours.